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TERMS AND CONDITIONS​

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PAYMENTS AND RATES

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  • Payment for the lessons can be made via bank transfer, Venmo, Zelle or Paypal. All of them are fast and safe payment methods.

  • Paying through Paypal will incur a 6% fee charge. There are no fees for payments via bank transfer, Venmo or Zelle.

  • When you contact me, you will receive my PayPal, Zelle, Venmo address or bank account via email to make payments.

  • All services will always be paid in advance, except for the online free trial lessons.

  • All the students must be registered on the SPANISH DESDE CASA website to book lessons.

  • Confirmation of the date and time of the classes will only be made when the payment has been received.

  • There are no money refunds, but the date and time of the lessons can be rescheduled or cancelled 24 hours in advance.

  • All class packages expire 6 months from the day of purchase.

  • SPANISH DESDE CASA reserves the right to raise rates.

    • Rate changes ​will never occur before the completion of a paid pack of lessons.

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CANCELLATIONS AND RESCHEDULES

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  • It is possible to reschedule or cancel a lesson at least 24 hours in advance.

  • If you cancel or reschedule a lesson with less than 24 hours in advance, the lesson will be charged.

  • In case of "no show", after 15 minutes the student will be charged for the lesson.

  • No make-ups for missed lessons in the Small-group Programs and Summer Camp.

 

TRIAL LESSON

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  • The trial class is completely free and lasts approximately 30 minutes, and you will be under no obligation to book any more classes.

  • In case you need to cancel or reschedule the trial lesson, please notify me at least 24 hours before the scheduled appointment.

 

VACATION OR ILLNESS OF THE TEACHER

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  • The teacher will inform you about her holidays in advance.

  • The teacher may change her time zone location due to traveling. You will be notified in advance.

  • In case of cancellation by the teacher due to illness or any other unforeseen circumstances, you will have the right to either reschedule or get your money back. 

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